Fiona Cole - Associate Consultant

An experienced CRM consultant and project manager specialising in the Financial Services market in the UK & Overseas. Her previous clients include Nat West, Alliance & Leicester, B2 and M&S Financial Services.

Fiona's focus is on the development of pragmatic customer strategies and taking these through to implementation. This includes customer and market insight, database segmentation, proposition development, business audits or specifying high level infrastructure requirements.